The Upcoming Moving Season

The Upcoming Moving Season

Spring is here, finally, and soon another moving season will draw on all our resources to cover the surge that happens every peak season. As the economy rebounds corporate relocations will begin in earnest, moving employees to new jobs at new locations, nationwide,...
The Need for Standardized Training

The Need for Standardized Training

The moving industry is a service industry, it has its’ ups and downs and follows many trends related to the economy. The model, as it currently stands is in a state of resurrection following our most recent recession and current housing boom. Many agents have been...
My First Day in the Moving Industry

My First Day in the Moving Industry

My first day in the moving industry, it was summer and I had just graduated high school. I had applied for a job at a local Global Van Lines agent and had been hired. There were probably 6 of us kids under 21 years of age; none of us were full time workers. We had a...
How Do You Teach Packing?

How Do You Teach Packing?

“There is no substitute for hands on experience”. There’s that phrase again, and nobody disagrees that actual experience is vital to development of any skill. The only issue I might suggest is that unsupervised labor with no background or classroom training can be...
Claims and Moving

Claims and Moving

Cost control is critical in our industry; with competition coming from all angles, labor ratios, material and equipment costs can severely affect the bottom line. Insurance plays a key role in any moving organization; liability issues can price agents out of the game...
Chaos or Order

Chaos or Order

If you are associated in anyway in the daily operations of a moving company, you are familiar with rules. Company rules, policies, and protocols come in a manual we all sign the last page on, usually without reading. These manuals differ slightly from company to...