My First Day in the Moving Industry

by Apr 4, 2023Uncategorized

My first day in the moving industry, it was summer and I had just graduated high school. I had applied for a job at a local Global Van Lines agent and had been hired. There were probably 6 of us kids under 21 years of age; none of us were full time workers. We had a variety of full time guys, probably 8 or so workers who would be directing us all summer. None of us knew how to pack, lift or carry furniture or use moving equipment. Residence protection was in the future as well.

My first day, I worked with a road driver named George, we delivered a medium shipment to a flat house and I provided George with endless entertainment as I carried every one man piece in by hand, even though George was setting up various loads in stacks to be dollied in. A double dresser we carried in felt as though it weighed a ton and I still remember the pain in my hands it caused. It took me three more summers to understand how to carry items on my back with a long arm carry or the use of a Humpstrap, how could I have been so slow to learn such a vital method?

I survived the day, but felt a ragged mess the following day and was sore for 2-3 days after. A little knowledge would have gone a long way but in 1976, there were no training tapes available. Today the technology is there but many companies have no access to current training material or are hesitant to get involved, why?

How could anyone not benefit from knowing how to lift and carry, use moving equipment, residence protection, or understand basic customer service prior to going out on their first job? What is the cost of training compared to an average workman’s comp claim? How much does it cost you on average to process the average liability claim? Any moving company that plans on future growth should be aware of costs of retention vs hiring new labor, trained workers cost less in the long run than untrained labor due to claims cost.

An investment in knowledge pays the best interest.” Ben Franklin